Privacy Policy

Muvinai builds the RaveUp apps as whitelabel applications for organizations seeking to enhance community engagement. This SERVICE is provided by Muvinai at a cost to these organizations and is intended for use as is by their respective end users.

This page informs users and visitors about our policies regarding the collection, use, and disclosure of Personal Information when using the RaveUp apps provided through our partner organizations.

By choosing to use this Service, you agree to the collection and use of information as outlined in this policy. The Personal Information we collect is used to provide and improve the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible through the specific RaveUp app provided by the organization you are engaging with, unless otherwise defined here.

Information Collection and Use

To enhance your experience while using the Service, we—or the organization providing the RaveUp app—may require you to provide certain personally identifiable information. The information requested will be retained by us and/or the organization and used as described in this privacy policy.

The apps use third-party services that may collect information to identify you.

Log Data

We inform you that whenever you use the Service, in the event of an error in the app, we collect data and information (via third-party products) on your device called Log Data. This Log Data may include your device Internet Protocol ("IP") address, device name, operating system version, app configuration when using the Service, the time and date of your use, and other statistics.

Cookies

Cookies are small data files commonly used as anonymous unique identifiers. These are sent to your browser from websites you visit and stored on your device's internal memory. The Service does not explicitly use "cookies." However, the apps may include third-party code and libraries that use "cookies" to collect information and enhance their services.

Service Providers

We, along with the organizations using RaveUp apps, may employ third-party companies and individuals to facilitate the Service; to provide the Service on our or their behalf; to perform Service-related tasks; or to assist in analyzing how the Service is used.

Security

We value your trust in providing your Personal Information and strive to protect it using commercially acceptable means. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Links to Other Sites

The Service may include links to external sites. Clicking a third-party link will direct you to that site, which we do not operate. We strongly recommend reviewing the privacy policies of these sites, as we have no control over and assume no responsibility for their content, policies, or practices.

Children's Privacy

The Service is not intended for anyone under 13 years of age. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided such information, we immediately delete it from our servers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. You are advised to review this page regularly for changes. We will notify you of updates by posting the revised Privacy Policy here.

This policy is effective as of 2023-06-30

For questions or suggestions about this Privacy Policy, please contact us at ignacio@muvinai.com. Alternatively, you may reach out to the organization providing your specific RaveUp app for additional support.

Data Deletion

For Companion apps, users can request the complete deletion of their user and device information by navigating to their profile, selecting 'Edit', then choosing 'Account Settings', and finally selecting 'Erase Account and All Related Data'.

For all other apps, users can request the deletion of their personal information by sending an email to delfina@muvinai.com from the email address associated with their account. The email should have the subject line 'Request for Data Deletion' and specify the app from which the user wishes their data to be deleted.